“A little drained”, that was how ACM-CCAS’ Technical and Compliance Manager, Karen Holbrook, felt recently after eleven days of being audited by the United Kingdom Accreditation Service (UKAS).
Just like our clients, ACM-CCAS Limited is audited every year by UKAS to ensure that we are fit to continue as a UKAS-accredited Certification Body.
The audit involved an examination of our competence and our processes, including:
- checking that we have only certified organisations in the sectors for which we are approved;
- that auditors, decision-makers and staff competencies are to the required standards and our process is robust and effective;
- ensuring that we comply with the correct number of audit days for each standard and clients that have integrated management systems, and;
- checking that our management system is robust, effective and continually improving.
Karen went on to say: “The UKAS audit was a very detailed and thorough examination of ACM-CCAS and how we operate. At the end of eleven days, I felt a little drained. This is probably how our clients feel when we go in to audit them! At the end of the audit, UKAS recommended ‘continued accreditation’ for ACM-CCAS, which was the outcome for which we were aiming. The audit has also helped us to identify a number of areas in which we can improve and I am grateful to the UKAS audit team for their diligence and their expert input. It also confirms the high standard of the ACM-CCAS team work and our continuous improvement and total compliance where its needed”
Continued accreditation is crucial for ACM-CCAS to be able to continue as a UKAS-accredited certification body and for our clients to be able to use the prestigious UKAS “tick and crown” certification logo.
The UKAS audit process also provides ACM-CCAS’ clients with the re-assurance that the organisation has been independently scrutinised and is competent and operating within the strict guidelines set down by UKAS for certification bodies.