Nikki supports different projects working closely with the technical and compliance team. Nikki also supports International agents as well as the UK auditors. In addition to that Nikki does all the travel arrangements locally as well as international for the UK office for audits and other business activities that require travelling.
Nikki is very well organised and works efficiently to process work in a timely manner. She has good communication skills that enable her to work well within the team as well as with the agents remotely.
Before joining ACM Nikki worked with the Investors in People Central England and has a lot of experience working within a customer service environment and has an excellent communication skills.