Olga coordinates all the work between the international agents and the auditors in the UK. She supports reviewing the audit reports and issuing of certificates for international clients
Olga is very well organised and works efficiently to process work within different time zones to ensure processes are dealt with in a timely manner. She has good communication skills that enable her to work well within the team as well as with the agents remotely.
Olga’s background experience working in customer service has helped her acquire good time management skills.